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+[role="xpack"]
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+[testenv="gold"]
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+[[watcher-troubleshooting]]
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+== Troubleshooting {watcher}
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+[subs="attributes"]
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+++++
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+<titleabbrev>Troubleshooting</titleabbrev>
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+++++
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+
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+[discrete]
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+=== Dynamic mapping error when trying to add a watch
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+
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+If you get the _Dynamic Mapping is Disabled_ error when you try to add a watch,
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+verify that the index mappings for the `.watches` index are available. You can
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+do that by submitting the following request:
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+
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+[source,js]
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+--------------------------------------------------
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+GET .watches/_mapping
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+--------------------------------------------------
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+// CONSOLE
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+
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+//When testing is enabled, test [setup:my_active_watch]
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+
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+If the index mappings are missing, follow these steps to restore the correct
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+mappings:
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+
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+. Stop the Elasticsearch node.
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+. Add `xpack.watcher.index.rest.direct_access : true` to `elasticsearch.yml`.
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+. Restart the Elasticsearch node.
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+. Delete the `.watches` index:
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++
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+--
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+[source,js]
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+--------------------------------------------------
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+DELETE .watches
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+--------------------------------------------------
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+// CONSOLE
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+
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+//When testing is enabled, test[skip:index deletion]
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+--
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+. Disable direct access to the `.watches` index:
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+.. Stop the Elasticsearch node.
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+.. Remove `xpack.watcher.index.rest.direct_access : true` from `elasticsearch.yml`.
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+.. Restart the Elasticsearch node.
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+
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+[discrete]
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+=== Unable to send email
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+
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+If you get an authentication error indicating that you need to continue the
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+sign-in process from a web browser when Watcher attempts to send email, you need
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+to configure Gmail to
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+https://support.google.com/accounts/answer/6010255?hl=en[Allow Less Secure Apps to access your account].
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+
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+If you have two-step verification enabled for your email account, you must
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+generate and use an App Specific password to send email from {watcher}. For more
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+information, see:
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+
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+- Gmail: https://support.google.com/accounts/answer/185833?hl=en[Sign in using App Passwords]
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+- Outlook.com: http://windows.microsoft.com/en-us/windows/app-passwords-two-step-verification[App passwords and two-step verification]
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+
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+[discrete]
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+=== {watcher} not responsive
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+
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+Keep in mind that there's no built-in validation of scripts that you add to a
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+watch. Buggy or deliberately malicious scripts can negatively impact {watcher}
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+performance. For example, if you add multiple watches with buggy script
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+conditions in a short period of time, {watcher} might be temporarily unable to
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+process watches until the bad watches time out.
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