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@@ -3,11 +3,35 @@
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[partintro]
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--
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-This section provides a series of troubleshooting guides aimed at helping users
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-fix problems an Elasticsearch deployment might encounter.
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+This section provides a series of troubleshooting solutions aimed at helping users
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+fix problems that an {es} deployment might encounter.
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-Reporting and diagnosing the problems presented in this section is assisted
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-by the <<health-api,health API>>.
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+Several troubleshooting issues can be diagnosed using the
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+<<health-api,health API>>.
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+
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+If none of these solutions relate to your issue, you can still get help:
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+
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+* For users with an active subscription, you can get help in several ways:
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+
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+** Go directly to the http://support.elastic.co[Support Portal]
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+
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+** From the {ess} Console, go to the
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+ https://cloud.elastic.co/support{ess-baymax}[Support page], or select the
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+ support icon that looks like a life preserver on any page.
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+
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+** Contact us by email: support@elastic.co
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++
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+[TIP]
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+====
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+If you contact us by email, use the email address that you registered with so
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+that we can help you more quickly. If you are using a distribution list as your
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+registered email, you can also register a second email address with us. Just
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+open a case to let us know the name and email address you want to add.
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+====
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+
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+* For users without an active subscription, visit the
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+https://discuss.elastic.co/[Elastic community forums] and get answers from
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+the experts in the community, including people from Elastic.
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--
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include::troubleshooting/data/increase-shard-limit.asciidoc[]
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@@ -21,3 +45,9 @@ include::troubleshooting/data/enable-cluster-allocation.asciidoc[]
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include::troubleshooting/data/data-tiers-mixed-with-node-attr.asciidoc[]
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include::troubleshooting/data/diagnose-unassigned-shards.asciidoc[]
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+
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+include::monitoring/troubleshooting.asciidoc[]
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+
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+include::transform/troubleshooting.asciidoc[leveloffset=+1]
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+
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+include::../../x-pack/docs/en/watcher/troubleshooting.asciidoc[]
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