| 123456789101112131415161718192021222324252627282930 | [role="xpack"][[transform-troubleshooting]]= Troubleshooting {transforms}[subs="attributes"]Use the information in this section to troubleshoot common problems.For issues that you cannot fix yourself … we’re here to help.If you are an existing Elastic customer with a support contract, please createa ticket in thehttps://support.elastic.co/customers/s/login/[Elastic Support portal].Or post in the https://discuss.elastic.co/[Elastic forum].If you encounter problems with your {transforms}, you can gather moreinformation from the following files and APIs:* Lightweight audit messages are stored in `.transform-notifications-read`. Searchby your `transform_id`.* The <<get-transform-stats,get {transform} statistics API>> providesinformation about the {transform} status and failures.* If the {transform} exists as a task, you can use the<<tasks,task management API>> to gather task information. For example:`GET _tasks?actions=data_frame/transforms*&detailed`. Typically, the task existswhen the {transform} is in a started or failed state.* The {es} logs from the node that was running the {transform} mightalso contain useful information. You can identify the node from the notificationmessages. Alternatively, if the task still exists, you can get that informationfrom the get {transform} statistics API. For more information, see<<logging>>.
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